Is there a warranty?

30 days warranty
In the event of initial failure, defects, etc. due to a lack of necessary information from our company or an issue with the machine itself within the first 30 days of receiving your product, we will repair or replace the defective parts free of charge.

6 months warranty
If failures or defects occur within the first 6 months of receiving your product, contact support within that time and we will repair free of charge and replace the defective parts for compensation. Please note that you are responsible to pay for replacement parts, shipping and handling.

After 6 months
If failures or defects occur after the first 6 months of receiving your product, contact support within that time and we will repair and replace the defective parts for compensation. Please note that you are responsible to pay for repair expense, replacement parts, shipping and handling.

However, we do not warrant against normal wear and tear, items consumed or expended by their normal use, product misuse, accidental damage, or damage caused by modifications to the product. Modification of the hardware or accessories, including but not limited to replacing parts, making permanent cosmetic changes to the machine, replacing the software or firmware, or other unauthorized changes voids this warranty policy. 

You must obtain prior authorization for your warranty claim before shipping any products and parts to us. To obtain service, contact our customer support.

Examination and repair fee